The Enigma Group
The Enigma Group Call us now Email the Enigma Group
The Enigma Group


Sales and Service Training


"We succeed in enterprises which demand the positive qualities we possess, but we excel in those which can also make use of our defects." - Alexis de Tocqueville

Discover how to increase sales by building long, fruitful relationships with your customers.



Have you ever sourced a new client or prospect only to find that they have become disenfranchised by another department in your organisation?

Do you ever need to respond to difficult customers who have been promised something that is unrealistic by someone else in your team?
In addition to; offering a range of skills training workshops that help service representatives build and maintain long term relationships with clients, and sales staff to source new business, make effective presentations, handle objections and close deals. The Enigma Group can also work with your team to review their sales process, often uncovering hidden potential.

By taking a fresh look at how your organisation interacts with your customers, you can make a significant impact on customer satisfaction and retention, average yield, prospecting success and internal communication in customer handoffs.

We recognise that your customers are all individuals who don t want to feel like statistics. By applying a simple, systematic approach to interacting with customers, Enigma helps organisations to achieve consistency of customer experience, improved staff confidence, significantly improved sales figures and perhaps most importantly greater job satisfaction.

Contact us to arrange a time where we can discuss how to give your results the boost you're looking for.

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